Privacy Policy

Lucky Rentals LLC (“Lucky Rentals,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit inquiries, or book a rental with us.

Information We Collect
We may collect the following types of information:

• Personal details: name, phone number, email address, date of birth.

• Driver verification details: driver’s license number, images of identification, insurance information, or other documents needed to verify eligibility.

• Payment information: billing address, transaction details (processed securely through third-party payment providers; we do not store full card numbers).

• Usage data: IP address, browser type, pages visited, and other website analytics.

• Rental-related information: pickup/drop-off times, vehicle selection, past rental history, communications with us.

How We Use Your Information
We use your information to:

• Process and manage rental bookings

• Verify identity and eligibility to rent

• Communicate with you regarding reservations or support

• Improve our website and customer experience

• Comply with legal, insurance, and regulatory requirements

• Protect against fraud or unauthorized use of our vehicles

Data Storage & Protection
We store information securely and limit internal access to authorized personnel only. Sensitive data is encrypted and transmitted using secure protocols.

Sharing of Information
We do not sell your data. We may share information only with:

• Insurance partners (when necessary for claims or verification)

• Payment processors

• Law enforcement when legally required

• Third-party services used to operate this website (analytics, hosting, etc.)

Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us.

Contact
If you have questions about this policy, you may contact us at:
contact@luckyrentals.us