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Refund Policy

At Lucky Rentals LLC, we strive to provide a reliable and transparent rental experience. This Refund Policy explains how refunds are issued for cancellations or changes.

Cancellations Before Pickup

  • Refund eligibility depends on the timing of cancellation.

  • Cancellations made more than 48 hours before the scheduled pickup may be eligible for a full or partial refund.

  • Cancellations made within 48 hours may incur a cancellation fee.

  • Same-day cancellations are generally non-refundable unless approved by management.

No-Show Policy
If the renter does not appear for pickup without prior notice, the reservation is considered a no-show and is non-refundable.

Early Returns
Returning a vehicle before the end of the rental period does not guarantee a partial refund.

Non-Refundable Charges
Refunds do not apply to:

  • Late return fees

  • Cleaning fees

  • Smoking violations

  • Additional mileage

  • Damage-related charges

  • Delivery fees already completed

Refund Processing
Approved refunds are processed back to the original payment method within 3–10 business days.

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